Business Voice

Make a better call with VoIP phone service.

Crystal-Clear & Reliable

Unlimited Calling

Advanced Voice Features

More Features, More Innovation, More Productivity

Coastal Fiber Voice is more than a phone system; it’s a complete communications solution that gives businesses the ability to be accessible anytime, anywhere, on any device. You can now take advantage of integrated mobility and collaboration tools without the cost of maintaining expensive on-site equipment. Easy to personalize and easy to use, Coastal Fiber Voice will link everyone in your company, allowing you to communicate more efficiently and effectively. And, just like everything we do, you can count on expert installation, thorough training, and local personal service.

Productivity Features

Simultaneous ringing, sequential ring, voicemail-to-email, web meetings, desktop sharing, and seamless integrated mobility are just a few of the features this solution offers. It all can be personalized for each user, with no on-site IT expert required. Your existing phone numbers can be ported to the new service, eliminating the need to change business collateral or contact information.

Seamless Integrated Mobility

You no longer need to be tethered to your desk. Coastal Fiber Voice lets you conduct business on your smartphone, tablet, or laptop – anywhere the Internet is available. Whether you have an Android or iOS device, or a Windows or Apple OS computer, our dedicated clients let you make and take calls with your work number, access contacts, and share files.

Collaboration Tools

Coastal Fiber Voice gives your employees an easy way to work together – whether they’re in the office, at home, or on the road. It starts with Instant Messaging with Presence, a way to tell at-a-glance if coworkers are available, busy, away, or offline. Plus, you get file sharing, desktop sharing, video calling, and audio conference calling with individual moderator codes.

Unlimited Local and Long Distance

While many providers offer only local calling, this solution includes unlimited local and long distance to the 48 contiguous US states – at no additional charge. If your company conducts business across the country, this can make a world of difference.

Customer Administration Portal – Powerful and Easy to Use

Coastal Fiber Voice has a unique, Customer Administration Portal that makes controlling every aspect of your phone system easy. Administrator can manage every aspect of the overall solution, while end users are able to manage their individual features and needs themselves.

Incomparable Customer Care

We are focused on getting your new communications solution up quickly so your business can immediately realize the productivity benefits built into our hosted solution. Our back-office systems and portals have been carefully designed to achieve that outcome, and are backed by our dedicated personnel. We stand ready to quickly respond to your needs long after the sale.

Low, Set Monthly Fees

With no on-premise system to upkeep, you simply pay a small, set fee every month. No surprises.

Preferred Voice

$19.99 /MO

  • Unlimited Local & Long Distance*
  • Extension-to-Extension Calls
  • Call Logs
  • Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective)
  • Basic Auto Attendant
  • Dial By Name Directory
  • Music On Hold
  • Hunt Groups
  • Main Company Phone Number
  • Voicemail (Voicemail-to-Email)
  • Porting Services
  • E911 Registration Services
  • Corporate Directory
  • National Directory Listing
  • Robust Call Control
  • Customer Admin Portal
Add-On

Premium Voice

$29.99 /MO

  • Unlimited Local & Long Distance*
  • Extension-to-Extension Calls
  • Call Logs
  • Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective)
  • Shared Call Appearance/Busy Lamp Field
  • Speed Dial
  • Simultaneous Ring/Sequential Ring
  • Voicemail (Voicemail-to-Email)
  • Mobility (NCommand Mobile App)
  • Full-featured Windows/MAC Softphone Client with Presence, 4 Chat and Desktop Sharing
  • Basic Auto Attendant
  • Dial By Name Directory
  • Music On Hold
  • Hunt Groups
  • Main Company Phone Number
  • Porting Services
  • E911 Registration Services
  • Corporate Directory
  • National Directory Listing
  • Robust Call Control
  • Customer Admin Portal
Add-On

Add-Ons Available

  • Personal Hosted Fax

    $9.99/month

  • Shared Hosted Fax

    $24.99/month

  • Call Recording

    $9.99/month

  • Receptionist Console

    $59.99/month

  • Personal Conference Bridge

    $9.99/month

  • Standalone Mailbox

    $2.49/month

  • Virtual Extensions

    $4.99/month

  • Virtual Numbers

    $4.99/month

  • Call Center

    Options:
    User $14.99/month
    Agent Client $24.99/month
    Supervisor Client $49.99/month

  • Audio Conference

    $14.99/month

  • Additional Auto Attendant

    $9.99/month

  • Advanced Auto Attendant

    $14.99/month

  • Toll Free Numbers

    $4.99/month***

  • Fax Line

    $14.99/month

  • *Unlimited long-distance is to the lower 48 states.
  • *Plus $0.05/cents minute usage charge.
  • *Directory Assistant calls $3.50/ each.

E-911 Notice: FCC rules require that IP-based phone providers notify you of these important 911 facts: Coastal Fiber Voice needs a correct service address to deliver your proper location information to E-911. If you need to move Coastal Fiber Voice equipment to a different address, call Coastal Fiber at 1-833-434-3311 before doing so. Coastal Fiber Voice uses the electrical power in your home. You may not be able to make 911 calls if there is a power outage or Coastal Fiber Voice experiences network or other technical problems. Learn more about backup power solutions.