Voice UPS Battery Backup

Coastal Fiber Voice uses the elec­tri­cal pow­er in your home. You may not be able to make 911 calls if there is a pow­er out­age or Coastal Fiber Voice expe­ri­ences network/technical prob­lems.

In the event of a pow­er out­age or net­work issues, a back­up bat­tery –  “Unin­ter­rupt­ible Pow­er Sup­ply” (UPS) – can keep your voice ser­vice up and run­ning for at least 8 and up to 24 hours.*

You can pur­chase a bat­tery back­up direct­ly from us for a one-time charge of $100 + tax when you open your Coastal Fiber account or you can call us to upgrade at any time.

To pur­chase a Coastal Fiber Voice back­up bat­tery, con­tact us at 1–833-434‑3311. You can also pur­chase a UPS from local or online retail­ers such as office sup­ply stores, Best Buy, and Ama­zon. Coastal Fiber rec­om­mends a ded­i­cat­ed UPS for the Fiber phone equip­ment and our spec­i­fi­ca­tions are based on pow­er­ing only your phone equip­ment.

*Note: any pow­ered phone equip­ment (cord­less base sta­tions, dig­i­tal phones) must be pow­ered by a UPS dur­ing an out­age. Bat­tery time may be low­er if your bat­tery is kept in an unusu­al­ly hot, cold, or unclean envi­ron­ment. To pre­serve bat­tery life dur­ing a pow­er out­age, use your phone ser­vice spar­ing­ly.