Financial Assistance

Coastal Fiber cus­tomers may be eli­gi­ble for finan­cial assis­tance from a fed­er­al pro­gram admin­is­tered by the Fed­er­al Com­mu­ni­ca­tions Com­mis­sion (FCC).

The Lifeline Program

Life­line is the FCC’s pro­gram to help make com­mu­ni­ca­tions ser­vices more afford­able for low-income con­sumers. Life­line pro­vides sub­scribers a dis­count on qual­i­fy­ing broad­band Inter­net ser­vice, month­ly tele­phone ser­vice, or bun­dled voice-broad­band pack­ages pur­chased from par­tic­i­pat­ing wire­line or wire­less providers. The dis­count helps ensure that low-income con­sumers can afford 21st-cen­tu­ry broad­band and the access it pro­vides to jobs, health­care, and edu­ca­tion­al resources. As Coastal Fiber rolls out our ser­vices, we will pro­vide Life­line appli­ca­tions and guide­lines so that we may begin mak­ing eli­gi­bil­i­ty deter­mi­na­tions.

The Life­line pro­gram in Geor­gia through Coastal Fiber Offers reduced rates for phone and Inter­net ser­vice for peo­ple receiv­ing assis­tance from these pro­grams:

• Med­ic­aid
• SNAP (for­mer­ly Food Stamps)
• Sup­ple­men­tal Secu­ri­ty Income (SSI)
• Fed­er­al Pub­lic Hous­ing Assis­tance (Sect. 8)
• Low-Income Home Ener­gy Assis­tance Pro­gram (LIHEAP)
• Tem­po­rary Assis­tance for Needy Fam­i­lies (TANF)
• Nation­al School Free Lunch Pro­gram (NSL)
• VA Vet­er­ans Sur­vivors Pen­sion
• VA Vet­er­ans Pen­sion (Sup­ple­men­tal Income for Wartime Vet­er­ans)

Ser­vices Avail­able at Reduced Rate:

• Inter­net For Res­i­den­tial Cus­tomers Start­ing at $59.00/Mo. (Speeds Of 500 Mbps)
• Phone For Res­i­den­tal Cus­tomers Start­ing At $19.99/Mo. (Unlim­it­ed Nation­wide Call­ing Includes Caller ID, Call Wait­ing, and More.)

Learn More at www.lifelinesupport.org or Apply! Call 833–434-3311

Unre­solved com­plaints con­cern­ing Life­line ser­vice can be direct­ed to the Geor­gia Pub­lic Ser­vice Commission’s Con­sumer Affairs Unit at (404) 656‑4501 or (800) 282‑5313.