Business Voice

Make a bet­ter call with VoIP phone ser­vice.

Crys­tal-Clear & Reli­able

Unlim­it­ed Call­ing

Advanced Voice Fea­tures

More Features, More Innovation, More Productivity

Coastal Fiber Voice is more than a phone sys­tem; it’s a com­plete com­mu­ni­ca­tions solu­tion that gives busi­ness­es the abil­i­ty to be acces­si­ble any­time, any­where, on any device. You can now take advan­tage of inte­grat­ed mobil­i­ty and col­lab­o­ra­tion tools with­out the cost of main­tain­ing expen­sive on-site equip­ment. Easy to per­son­al­ize and easy to use, Coastal Fiber Voice will link every­one in your com­pa­ny, allow­ing you to com­mu­ni­cate more effi­cient­ly and effec­tive­ly. And, just like every­thing we do, you can count on expert instal­la­tion, thor­ough train­ing, and local per­son­al ser­vice.

Pro­duc­tiv­i­ty Fea­tures

Simul­ta­ne­ous ring­ing, sequen­tial ring, voice­mail-to-email, web meet­ings, desk­top shar­ing, and seam­less inte­grat­ed mobil­i­ty are just a few of the fea­tures this solu­tion offers. It all can be per­son­al­ized for each user, with no on-site IT expert required. Your exist­ing phone num­bers can be port­ed to the new ser­vice, elim­i­nat­ing the need to change busi­ness col­lat­er­al or con­tact infor­ma­tion.

Seam­less Inte­grat­ed Mobil­i­ty

You no longer need to be teth­ered to your desk. Coastal Fiber Voice lets you con­duct busi­ness on your smart­phone, tablet, or lap­top – any­where the Inter­net is avail­able. Whether you have an Android or iOS device, or a Win­dows or Apple OS com­put­er, our ded­i­cat­ed clients let you make and take calls with your work num­ber, access con­tacts, and share files.

Col­lab­o­ra­tion Tools

Coastal Fiber Voice gives your employ­ees an easy way to work togeth­er – whether they’re in the office, at home, or on the road. It starts with Instant Mes­sag­ing with Pres­ence, a way to tell at-a-glance if cowork­ers are avail­able, busy, away, or offline. Plus, you get file shar­ing, desk­top shar­ing, video call­ing, and audio con­fer­ence call­ing with indi­vid­ual mod­er­a­tor codes.

Unlim­it­ed Local and Long Dis­tance

While many providers offer only local call­ing, this solu­tion includes unlim­it­ed local and long dis­tance to the 48 con­tigu­ous US states – at no addi­tion­al charge. If your com­pa­ny con­ducts busi­ness across the coun­try, this can make a world of dif­fer­ence.

Cus­tomer Admin­is­tra­tion Por­tal – Pow­er­ful and Easy to Use

Coastal Fiber Voice has a unique, Cus­tomer Admin­is­tra­tion Por­tal that makes con­trol­ling every aspect of your phone sys­tem easy. Admin­is­tra­tor can man­age every aspect of the over­all solu­tion, while end users are able to man­age their indi­vid­ual fea­tures and needs them­selves.

Incom­pa­ra­ble Cus­tomer Care

We are focused on get­ting your new com­mu­ni­ca­tions solu­tion up quick­ly so your busi­ness can imme­di­ate­ly real­ize the pro­duc­tiv­i­ty ben­e­fits built into our host­ed solu­tion. Our back-office sys­tems and por­tals have been care­ful­ly designed to achieve that out­come, and are backed by our ded­i­cat­ed per­son­nel. We stand ready to quick­ly respond to your needs long after the sale.

Low, Set Month­ly Fees

With no on-premise sys­tem to upkeep, you sim­ply pay a small, set fee every month. No sur­pris­es.

Pre­ferred Voice

$19.99 /MO

  • Unlim­it­ed Local & Long Dis­tance*
  • Exten­sion-to-Exten­sion Calls
  • Call Logs
  • Call For­ward­ing (Always, Busy, No Answer, Not Reach­able, Selec­tive)
  • Basic Auto Atten­dant
  • Dial By Name Direc­to­ry
  • Music On Hold
  • Hunt Groups
  • Main Com­pa­ny Phone Num­ber
  • Voice­mail (Voice­mail-to-Email)
  • Port­ing Ser­vices
  • E911 Reg­is­tra­tion Ser­vices
  • Cor­po­rate Direc­to­ry
  • Nation­al Direc­to­ry List­ing
  • Robust Call Con­trol
  • Cus­tomer Admin Por­tal
Add-On

Pre­mi­um Voice

$29.99 /MO

  • Unlim­it­ed Local & Long Dis­tance*
  • Exten­sion-to-Exten­sion Calls
  • Call Logs
  • Call For­ward­ing (Always, Busy, No Answer, Not Reach­able, Selec­tive)
  • Shared Call Appearance/Busy Lamp Field
  • Speed Dial
  • Simul­ta­ne­ous Ring/Sequential Ring
  • Voice­mail (Voice­mail-to-Email)
  • Mobil­i­ty (NCom­mand Mobile App)
  • Full-fea­tured Windows/MAC Soft­phone Client with Pres­ence, 4 Chat and Desk­top Shar­ing
  • Basic Auto Atten­dant
  • Dial By Name Direc­to­ry
  • Music On Hold
  • Hunt Groups
  • Main Com­pa­ny Phone Num­ber
  • Port­ing Ser­vices
  • E911 Reg­is­tra­tion Ser­vices
  • Cor­po­rate Direc­to­ry
  • Nation­al Direc­to­ry List­ing
  • Robust Call Con­trol
  • Cus­tomer Admin Por­tal
Add-On

Add-Ons Available

  • Personal Hosted Fax

    $9.99/month

  • Shared Hosted Fax

    $24.99/month

  • Call Recording

    $9.99/month

  • Receptionist Console

    $59.99/month

  • Personal Conference Bridge

    $9.99/month

  • Standalone Mailbox

    $2.49/month

  • Virtual Extensions

    $4.99/month

  • Virtual Numbers

    $4.99/month

  • Call Center

    Options:
    User $14.99/month
    Agent Client $24.99/month
    Super­vi­sor Client $49.99/month

  • Audio Conference

    $14.99/month

  • Additional Auto Attendant

    $9.99/month

  • Advanced Auto Attendant

    $14.99/month

  • Toll Free Numbers

    $4.99/month***

  • Fax Line

    $14.99/month

  • *Unlim­it­ed long-dis­tance is to the low­er 48 states.
  • *Plus $0.05/cents minute usage charge.
  • *Direc­to­ry Assis­tant calls $3.50/ each.

E‑911 Notice: FCC rules require that IP-based phone providers noti­fy you of these impor­tant 911 facts: Coastal Fiber Voice needs a cor­rect ser­vice address to deliv­er your prop­er loca­tion infor­ma­tion to E‑911. If you need to move Coastal Fiber Voice equip­ment to a dif­fer­ent address, call Coastal Fiber at 1–833-434‑3311 before doing so. Coastal Fiber Voice uses the elec­tri­cal pow­er in your home. You may not be able to make 911 calls if there is a pow­er out­age or Coastal Fiber Voice expe­ri­ences net­work or oth­er tech­ni­cal prob­lems. Learn more about back­up pow­er solu­tions.